Digital Designer, Lecturer & Changemaker.

Illustratie van Berat op een schommel

Bridging design, technology and people, based in Amsterdam.

Open for work

I make complicated things feel simple.

I’m Berat Zekaj, 32. I’m based in Amsterdam Noord, though I find myself back in Peja, Kosovo, more often than you’d think.

With a background in Communication & Multimedia Design, I spent time as a frontend developer before returning to my roots. Today, I teach UX/UI, service design, and digital innovation at the Amsterdam University of Applied Sciences, the same place I once studied. Alongside lecturing, I run my own practice as a trainer and freelance designer.

My focus goes beyond the screen. Completing a Master’s in Economic Transformation taught me to zoom out and look at the systemic frameworks and behavioral shifts behind complex, wicked problems.

Off the clock, you’ll find me deep into fashion, whether that’s hunting down Japanese streetwear or adding a new pair of Salomons to my footwear collection. People describe me as determined, a little shy at first, and quicker with a joke than you’d expect.

From messy problem to working service

UX/UI Design

Interfaces that feel obvious. I start from user research and information architecture, then iterate from wireframe to high-fidelity prototype and a documented design system developers enjoy using.

  • User research
  • Prototyping
  • Design systems

Service Design

Every touchpoint, front stage and back stage. With journey maps, service blueprints and co-creation sessions I align teams around the experience people actually have, and the organisation behind it.

  • Service blueprints
  • Journey mapping
  • Co-creation

Digital Innovation

Exploring what’s next, responsibly. From AI concepts to creative technology, I help teams test new ideas quickly and weigh their impact on people, organisations and society.

  • Creative technology
  • AI & ethics
  • Prototyping

Experience

Work

  1. 2022 to present

    Lecturer

    Amsterdam University of Applied Sciences

    Helping students make sense of technology, design better and build things they’re proud of.

  2. 2024 to present

    Founder, trainer, freelancer

    berr

    Creative workshops and training that develop people, perspectives and practices.

  3. 2020 to 2021

    Front-end developer

    output4you

    Front-end development, visual design and technical support for on-brand digital and print materials.

  4. 2020 to 2021

    Specialist

    Apple

    Advising customers and translating technology into simple solutions.

Education

  1. 2024 to 2025

    MSc Economic Transformations (opent in nieuw tabblad)

    Amsterdam University of Applied Sciences · cum laude, 8.3

    Systemic change in complex societal challenges, through transition theory, innovation, sustainability and strategy.

  2. 2023

    Teaching & Didactics Qualification

    Amsterdam University of Applied Sciences · BDB

    Designing education, coaching and assessing students, and improving teaching practice.

  3. 2017 to 2021

    BA Communication & Multimedia Design (opent in nieuw tabblad)

    Amsterdam University of Applied Sciences · minor Managing Creativity and Innovation

    Digital design, technology, communication and user-centred thinking in one programme.

Skills & tools